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CUSTOMER SATISFACTION SURVEY

Our survey is related to the products and services we offer. We kindly ask you to help us by answering our questions. Thank you for your participation.

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GOOD AVERAGE POOR
1) How effective is our staff in communicating with you?
2) Do our staff respond to your requests in a timely manner?
3) Do our staff adequately adhere to your company policies?
4) Is the product you ordered delivered correctly?
5) Is the product you ordered delivered on time?
6) Can you easily reach our company representative in case of any issues?
7) Can the company representative you contacted resolve the issue promptly?
8) Is the frequency of visits by our company representative sufficient?
9) Are you satisfied with the quality of our products and services?
10) Does our company representative provide you with clear and informative answers?
11) What are your expectations from our company regarding the quality of our products and services?